I’m Sofi Madison, a founder and curator exploring the human side of modern business. I work with independent brands and brick-and-mortar spaces on presence, hospitality, and the sensory intelligence behind unforgettable customer experiences.

I’m Sofi Madison
Founder of Hats Off.

I help founders build brands, and rooms, where human connection is the point.

I’m Sofi Madison, a founder and curator exploring the human side of modern business. I work with independent brands and brick-and-mortar spaces on presence, hospitality, and the sensory intelligence behind unforgettable customer experiences.

      I’m Sofi Madison
    Founder of Hats Off

I help founders build brands, and rooms, where human connection is the point.

 I'm Sofi

For twenty years, I’ve helped businesses become places people love.

It started with Olives & Grace, my award-winning concept shop in Boston, then grew into building community for private memberships and boutique hotels, and serving as relationship concierge for brands like Nike, AMEX, and Microsoft. Plus a seat on air with NESN, championing founders doing it right.

Now I bring that same eye to founders directly. I reignite the magic of what you’re sitting on, cut what’s diluting it, and build the strategy that gets the right people paying attention.

It’s all the same work: human connection on purpose.

For twenty years, I've built it from the inside
and spotlighted it from the outside.

It started with Olives & Grace in Boston,
the concept shop I ran for fifteen years that was really a community of emerging brands.
Since then, I've designed member-to-member connection inside private memberships for
7- and 9-figure female founders, built neighborhood-wide connection through
South End Local, shaped guest-to-city connection for boutique hotels, and created connection moments at scale for Nike, Microsoft, and IDEO.

I'm an on-air personality for NESN's Let's Meet Boston where I shine light on founders doing it right. Each project a different shape of the same work: human connection on purpose. 

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Photographing your moments in San Francisco, California

Sofi Madison